# ⚒️ Build your chatbot Guidelines on how to create a powerful chatbot Story. ## Build your chatbot [How to build chatbot from scratch](https://www.chatbot.com/help/build-your-chatbot/how-to-build-your-chatbot-from-scratch/) Build your chatbot flow from scratch and match it to your needs. [How to make your chatbot multilingual](https://www.chatbot.com/help/build-your-chatbot/how-to-create-multilingual-chatbot/) Add multiple languages to your chatbot. [How to build your first AI chatbot](https://www.chatbot.com/help/build-your-chatbot/how-to-build-your-chatbot/) Train your chatbot automatically and answer user queries with the help of our in-house AI model. [Version history](https://www.chatbot.com/help/build-your-chatbot/version-history/) Keep track of all the changes you’ve made to your bot and update the version available for your clients. ## Bot responses [Button](https://www.chatbot.com/help/bot-responses/how-to-use-button-response/) Help the user achieve their goal faster. [Quick reply](https://www.chatbot.com/help/bot-responses/how-to-use-quick-replies/) Suggest possible answers to the user. [Button settings](https://www.chatbot.com/help/bot-responses/button-settings/) Customize your buttons and define the behavior of your chatbot. [Random text](https://www.chatbot.com/help/bot-responses/how-to-use-random-text/) Create several messages and display them randomly to users. [Delay](https://www.chatbot.com/help/bot-responses/set-up-delay-for-responses/) Control how fast your chatbot should respond. [Text message](https://www.chatbot.com/help/bot-responses/how-to-use-text/) Use plain text and emojis to create the chatbot’s replies. [Gallery](https://www.chatbot.com/help/bot-responses/how-to-use-carousel/) Show off your products using colorful cards. [Use emojis in bot responses](https://www.chatbot.com/help/bot-responses/add-emoji-to-your-chat/) Add some fun to your bot messages. [Image](https://www.chatbot.com/help/bot-responses/how-to-use-single-image/) Engage users with colorful pictures. [Welcome message](https://www.chatbot.com/help/bot-responses/welcome-message/) Start the chat with a greeting or prompt users to ask questions. [Postback](https://www.chatbot.com/help/bot-responses/what-is-postback/) Add specific values to your buttons. [What are Bot Responses](https://www.chatbot.com/help/bot-responses/what-are-bot-responses/) Learn about the different types of replies your chatbot can send. ## Interactions [Attachment input](https://www.chatbot.com/help/interactions/attachment-input/) Let the user attach files in an ongoing conversation. [Start point](https://www.chatbot.com/help/interactions/what-is-start-point/) See how your bot flow starts. [Fallback](https://www.chatbot.com/help/interactions/what-is-fallback-interaction/) Decide what your chatbot should do when it doesn't understand the user. [Trigger from anywhere](https://www.chatbot.com/help/interactions/trigger-from-anywhere/) Allow the user to trigger specific interactions from any part of the Story. [Flow](https://www.chatbot.com/help/interactions/flow/) Visually organize even the most complex chatbot scenario. [User input](https://www.chatbot.com/help/interactions/user-input/) Map out what type of messages the user might send to your chatbot. ## Actions [A/B Test action](https://www.chatbot.com/help/actions/a-b-test/) Test up to five different chatbot flows at the same time. [Delete from segment](https://www.chatbot.com/help/actions/delete-from-segment/) Automatically remove visitors from a selected segment. [Add to leads](https://www.chatbot.com/help/actions/add-to-leads/) Collect details of potential leads and export them to web services. [Filters](https://www.chatbot.com/help/actions/filter/) Personalize your chatbot communication. [Add to segment](https://www.chatbot.com/help/actions/add-to-segment/) Organize visitor contacts into segments and export them to web services. [Go to step action](https://www.chatbot.com/help/actions/go-to/) Redirect users to a specific interaction when needed. [Backtracking](https://www.chatbot.com/help/actions/backtracking/) Block previously matched interactions so that the user can’t trigger them again. [Question action](https://www.chatbot.com/help/actions/ask-a-question/) Gather the user's information in one step. [Close chat](https://www.chatbot.com/help/actions/close-chat/) Close the chat when the conversation between the user and the bot is finished. [Set attribute](https://www.chatbot.com/help/actions/set-attribute/) The Set attribute action lets you save information about your users. [Context FAQ](https://www.chatbot.com/help/actions/automated-faq-module/) Provide your customers with answers to common questions about your products and services using the FAQ action. ## Attributes [What are attributes](https://www.chatbot.com/help/attributes/what-are-attributes/) Assign information to visitors or ongoing chats and pass them to web services. ## System entities [What are System Entities](https://www.chatbot.com/help/system-entities/what-are-system-entities/) Extract valuable information from chats. ## User entities [What are User Entities](https://www.chatbot.com/help/user-entities/what-are-user-entities/) Extract specific information from chats. ## Moments [Configure Moments in your dashboard](https://www.chatbot.com/help/moments/configure-moments-in-dashboard/) Check how to display a site inside the chat window. ## Start a free ChatBot trial and build your first chatbot today! 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